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Privacy Policy

Updated: May 17, 2022

HuHot Mongolian Grills, LLC is committed to safeguarding your privacy. We will not sell, rent or otherwise distribute your personally identifiable information, which we receive through our website or from any other source, to third parties. Please read the following policy to understand HuHot’s approach to protecting the privacy of our customers. Please check back periodically as the policy is subject to change.

If you have concerns, comments or questions concerning this policy, please contact: support@huhot.com

HuHot Mongolian Grills, LLC values your privacy and is committed to protecting it. This policy provides our customers with information about how we use information we gather on-line.

Types of Information We Collect

HuHot Mongolian Grills collects and maintains personally identifiable information about you in order to meet your needs. We collect your first and last name, postal and email address, phone number, and billing information only when you voluntarily submit it. We use this information to process your orders, notify contest winners, send newsletters, manage employment applications and get your valuable feedback on our website and products. HuHot Mongolian Grills does not share, sell or trade any of your personal information to third parties.

Making Changes to Personal Information

You may review and request changes to any personal information you have provided to us on-line. Simply email our customer service (support@huhot.com) department and we will make the requested changes.

Links to other sites

HuHot will utilize third-party vendors, including Google, to display HuHot ads across the Internet. We also may offer links to sites that are not operated by HuHot. Some of those third party web sites may be co-branded with a HuHot logo even though we do not operate or maintain those third party web sites. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the practices of other companies.


“Cookies” are pieces of information that a web site transfers to an individual’s hard drive for record keeping purposes. Cookies allow the web site to remember important information that will make use of the site more convenient. HuHot may use cookies for a variety of purposes in order to improve your on-line experience. For example, we track the total number of visitors to the site on an anonymous aggregate basis. If you do not wish to receive a cookie, use the options in your web browser.

Interest-Based Advertising

We may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests. This section of our Privacy Notice provides details and explains how to exercise your choices.

You may see certain ads on other websites based on your visits to huhot.com because we participate in advertising networks administered by third-party vendors. Ad networks allow us to target our messaging to users through demographic, interest-based and contextual means. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons. The networks use this information to show you advertisements that are tailored to your individual interests. The information our ad network vendors collect includes information about your visits to websites that participate in the vendors’ advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on this site and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn more about how to opt out of ad network interest-based advertising, please visit: http://www.aboutads.info/choices/.


We or our vendors may collect the geolocation (which may include specific longitude and latitude) of your mobile device based upon information identified by your mobile device by, for example, accessing your devices location services, when you allow such access, or by WiFi signals, beacons, Bluetooth or near field communication protocols. We may use and share your mobile device’s geolocation together with personal information or other information to identify your local HuHot restaurant, to provide you with personalized notifications or messaging (for example, that you have a reward available) by email, push notification, online or in-app advertising, or by other means described in this Privacy Notice. See “Can I opt out of location services?” section below to opt-out of location collection. If you choose to opt out of location collection, certain functionality of the HuHot Mongolian Grill app or other online services may not be available.

Our websites are not designed to respond to “do not track” signals received from browsers.

Security Statement

We have taken every measure to ensure that the transactions you make on our website are safe. Your credit card information is sent across the Internet via a secure server employing Secure Socket Layer technology (SSL). SSL software encrypts (“scrambles”) your personal information so that it cannot be read by another party. SSL is the Internet standard for secure commerce transactions. Also, we authorize every credit card number in real-time to verify that it is valid for use.


Privacy Policy FAQ

What information does HuHot collect from a customer?

HuHot may collect information about you, such as your name, postal address, email address, zip code, phone number and dining preferences through any of the following: online email address submissions, in-restaurant surveys, research surveys, dining frequency cards, online gift card purchases, employment applications, guest relations communications and online restaurant location searches or other voluntary activities.

Can I remain anonymous when I provide information to HuHot?

You can visit our Web site without identifying yourself or giving us any personal information. If you give us your email address, purchase gift cards or other merchandise online, voluntarily provide feedback to Customer Service or complete a survey, you will no longer be anonymous to HuHot Mongolian Grills, LLC. We may ask you for additional information from time to time, which you may decide to provide to us or not. If you contact HuHot through the Web site or otherwise, we may keep a record of that correspondence.

How does HuHot use the information?

HuHot’s primary goal in collecting information is to improve customer service by understanding your preferences, communicating HuHot’s promotions and services and providing you with the best possible experience. We may also use your information to notify you of special offers and services available from HuHot and it’s franchisees.

Does HuHot share my information?

We will not sell, rent or otherwise distribute your personally identifiable information to third parties, except when we have your permission or under the following circumstances:

* As required by law: We may disclose or access your information when we believe in good faith that the law requires it.

* Merchandise: We use a third party service provider to facilitate the merchandising services. That third party is required to maintain the confidentiality of your gift card information and may only use your information for the purposes of fulfilling and tracking your order, customer service and reporting to us.

How can I control access to my personal information and its use?

You may contact us at support@huhot.com address above if you wish to view, edit or delete your personal information from our database and we will accommodate your request.

How do I opt out of a program or delete my information?

If you no longer wish to receive ongoing marketing communications from us, we will provide you with simple instructions on each marketing email from HuHot to enable you to unsubscribe from future emails. You may also contact us at support@huhot.com or by calling the corporate office at 406-251-4303.

Can I opt out of location services?

Most mobile devices allow you to control whether a website or mobile application is allowed to collect your specific longitude and latitude information. For example, Google and Apple provide the following links to instructions on how users can disable location services.

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose information online, that information may be accessible to other online users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any other personal information. Please be careful and responsible whenever you are online.

How is information from children treated?

HuHot does not intend to collect any personally identifiable information from children under the age of 13 without verifiable parental consent. In fact, when we request personal information from users of this Web site, we also ask for their birth date in order to comply with the Children’s Online Privacy Protection Act (COPPA) which prohibits the collecting of personal information of anyone under the age of 13. If we learn that such a child has provided us with personally identifiable information, we will immediately delete it. If you learn that such a child has provided us with personally identifiable information, the parent or guardian should contact us at support@huhot.com and we will immediately delete it.

Changes to Our Privacy Policy

HuHot reserves the right to change this policy at any time and will post all changes on this web page. All changes will apply from the effective date forward, and will not be retroactive. If you have any questions or concerns about our Internet Privacy Policy, please contact us at support@huhot.com