Privacy
Policy
Effective Date: November 15, 2007
HuHot Mongolian Grills, LLC is committed to safeguarding
your privacy. We will not sell, rent or otherwise distribute your
personally identifiable information, which we receive through our
website or from any other source, to third parties. Please read the
following policy to understand HuHot’s approach to protecting the
privacy of our customers. Please check back periodically as the policy
is subject to change.
If you have concerns, comments or questions concerning
this policy, please contact:
Customer_Service@huhot.com
HuHot Mongolian Grills, LLC values your privacy and is
committed to protecting it. This policy provides our customers with
information about how we use information we gather on-line.
Types of Information We Collect
HuHot Mongolian Grills collects and maintains personally
identifiable information about you in order to meet your needs. We
collect your first and last name, postal and email address, phone
number, and billing information only when you voluntarily submit it. We
use this information to process your orders, notify contest winners,
send newsletters and get your valuable feedback on our website and
products. HuHot Mongolian Grills does not share, sell or trade any of
your personal information to third parties.
Making Changes to Personal Information
You Provide
You may review and request changes to any personal information
you have provided to us on-line. Simply email our customer service
(Customer_Service@huhot.com) department and we will make the requested
changes.
Changes to Our Privacy Policy
This Privacy Policy is effective as of November 15, 2007.
HuHot Mongolian Grills reserves the right to change this policy at any
time and will post all changes on this web page. All changes will apply
from the effective date forward, and will not be retroactive. If you
have any questions or concerns about our Internet Privacy Policy, please
contact our customer service department.
Security Statement
We have taken every measure to ensure that the
transactions you make on our website are safe. Your credit card
information is sent across the Internet via a secure server employing
Secure Socket Layer technology (SSL). SSL software encrypts
("scrambles") your personal information so that it cannot be read by
another party. SSL is the Internet standard for secure commerce
transactions. Also, we authorize every credit card number in real-time
to verify that it is valid for use.
Still unsure about making an on-line purchase? No worries!
Just call 1- 888-751-3461 (9am-5pm MST Mon.-Fri.) and a HuHot Mongolian
Grills representative will take your order by phone.
Privacy Policy FAQ
What information does HuHot collect from a customer?
HuHot may collect information about you, such as your
name, postal address, email address, zip code, phone number and dining
preferences through any of the following: online email address
submissions, in-restaurant surveys, research surveys, dining frequency
cards, online gift card purchases, guest relations communications and
online restaurant location searches or other voluntary activities.
CanI remain anonymous when I provide information to
HuHot?
You can visit our Web site without identifying yourself
or giving us any personal information. If you give us your email
address, purchase gift cards or other merchandise online, voluntarily
provide feedback to Customer Service or complete a survey, you will no
longer be anonymous to HuHot Mongolian Grills, LLC. We may ask you for
additional information from time to time, which you may decide to
provide to us or not. If you contact HuHot through the Web site or
otherwise, we may keep a record of that correspondence.
How does HuHot use the information?
HuHot’s primary goal in collecting information is to
improve customer service by understanding your preferences,
communicating HuHot’s promotions and services and providing you with the
best possible experience. We may also use your information to notify
you of special offers and services available from HuHot and it’s
franchisees.
Does HuHot share my information?
We will not sell, rent or otherwise distribute your
personally identifiable information to third parties, except when we
have your permission or under the following circumstances:
* As required by law: We may disclose or access your
information when we believe in good faith that the law requires it.
* Merchandise: We use a third party service provider to
facilitate the merchandising services. That third party is required to
maintain the confidentiality of your gift card information and may only
use your information for the purposes of fulfilling and tracking your
order, customer service and reporting to us.
How can I control access to my personal information
and its use?
You may contact us at Customer_Service@huhot.com address
above if you wish to view, edit or delete your personal information from
our database and we will accommodate your request.
How do I opt out of a program or delete my
information?
If you no longer wish to receive ongoing marketing
communications from us, we will provide you with simple instructions on
each marketing email from HuHot to enable you to unsubscribe from future
emails. You may also contact us at Customer_Service@huhot.com or
through our toll free number 1- 888-751-3461.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily
disclose information online, that information may be accessible to other
online users. Ultimately, you are solely responsible for maintaining
the secrecy of your passwords and/or any other personal information.
Please be careful and responsible whenever you are online.
How is information from children treated?
HuHot does not intend to collect any personally
identifiable information from children under the age of 13 without
verifiable parental consent. In fact, when we request personal
information from users of this Web site, we also ask for their birth
date in order to comply with the Children’s Online Privacy Protection
Act (COPPA) which prohibits the collecting of personal information of
anyone under the age of 13. If we learn that such a child has provided
us with personally identifiable information, we will immediately delete
it. If you learn that such a child has provided us with personally
identifiable information, the parent or guardian should contact us at
Customer_Service@huhot.com and we will immediately delete it.
Changes to Our Privacy Policy
This Privacy Policy is effective as of November 15, 2007.
HuHot reserves the right to change this policy at any time and will
post all changes on this web page. All changes will apply from the
effective date forward, and will not be retroactive. If you have any
questions or concerns about our Internet Privacy Policy, please contact
us at Customer_Service@huhot.com
www.huhot.com